Firstsource is a leading global provider of business process management services. Founded in 2001, it operates on a global delivery model which includes over 15,000 employees across India, US, UK, Argentina and the Philippines. Firstsource is listed on India’s leading stock exchanges, the National Stock Exchange (NSE) and the Bombay Stock Exchange (BSE).
Firstsource delivers innovative and value added business process management services across the end customer lifecycle. Firstsource offers a comprehensive suite of services through a combination of deep domain knowledge, strategic alliances and internal competence building, backed by the right technology. Firstsource provides services across the customer life cycle that cover "Customer Acquisition", "Customer Care", "Transaction Processing", "Billing and Collections" and "Business Research and Analytics".
Firstsource services its clients through the Rightshoring model which blends onshore and offshore delivery capabilities. Firstsource has 25 delivery centers across 4 continents - in India, US, UK, Argentina and the Philippines. This gives them proximity to clients, multi-lingual capabilities and access to a global talent pool. The Rightshoring model uses locations most appropriate for delivering services, and provides the best mix of skills and infrastructure to clients.
Offices in India
The Corporate Headquarters is located in Mumbai. The Recruitment Cell is located in Bangalore. Delivery Centers are present in Mumbai, Bangalore, Chennai, Trichy, Pondicherry, Kolkata, Hubli, Kochi, Vijaywada and Indore.
Delivery Centre at Hubli
RS No. 98/4/5,107/8,
India - 580030.